Privacy Policy

Last updated 1st October 2026.
 

A3 Electrics Ltd
 

A3 Electrics respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use and protect your information when you contact us, request a quote, use our website or become a customer.

For any questions about this policy or your personal information, please contact A3 Electrics:
Email: info@a3electrics.com
Telephone: 07462 038607
Based in Cambridgeshire, serving Cambridgeshire and surrounding areas.
 

What information we collect
 

We may collect information including your name, email address, telephone number, property or job address, details about the electrical work you require, messages or information you provide through our website contact form, and information relating to quotations, appointments, invoices and completed work.

We may also collect limited technical information when you use our website, such as information collected through necessary cookies or website analytics where applicable.
 

How we use your information
 

We use your personal information to respond to enquiries, provide quotations, arrange and carry out electrical work, communicate with you about a job, manage payments and invoices, keep appropriate business and financial records, deal with queries or complaints and operate and improve our business.

We will not sell your personal information.

Our lawful basis for using your information

Where you contact us about electrical work or request a quotation, we generally use your information because it is necessary to take steps at your request before entering into a contract or to perform a contract with you.

We may also process information where necessary to comply with our legal obligations, such as maintaining appropriate financial records.

In some circumstances we may rely on our legitimate interests in running and managing A3 Electrics Ltd, provided those interests do not override your rights and interests.

If we ever use your information for marketing that requires consent, we will ask for your permission where required and you can withdraw that permission at any time.
 

Who we share your information with
 

We only share personal information where reasonably necessary. This may include companies that provide services to A3 Electrics Ltd, such as website hosting, email, accounting or other business administration services, or professional advisers and authorities where required by law.

Our website is hosted using Wix, and information submitted through website forms may be processed through Wix's systems.

We do not share your information with other businesses for them to market their products or services to you.

How long we keep your information
 

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting or business requirements.

Information relating to completed work, quotations, invoices and customer records may be retained for a number of years where necessary for tax, accounting, warranty or legal purposes. Enquiries that do not result in work being carried out will normally be deleted when they are no longer required.

Keeping your information secure
 

We take reasonable steps to protect personal information from loss, unauthorised access, alteration or disclosure.

However, no method of storing or transmitting information electronically can be guaranteed to be completely secure.
 

Cookies
 

Our website may use cookies that are necessary for the website to function. It may also use optional analytics or similar technologies.

Where consent is required for non-essential cookies, you will be given the opportunity to accept or reject them through the website's cookie settings.
 

Your rights
 

Depending on the circumstances, you may have rights under UK data-protection law to ask us for a copy of the personal information we hold about you, correct inaccurate information, request deletion or restriction of your information, object to certain uses of your information, request transfer of your information and withdraw consent where consent is being relied upon.
 

To exercise any of these rights, contact info@a3electrics.com.
 

Complaints
 

If you have concerns about how A3 Electrics uses your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data-protection regulator.
 

Changes to this privacy policy
 

We may update this privacy policy from time to time. The latest version will always be available on this website.